Consumer Rights

Consumer Protection and Legal Services

Consumers are individuals who purchase and use goods or services, and they are entitled to various rights under the Consumer Protection Act, 1986. These rights include the right to inspect goods before purchase, the right to receive detailed product information, the right to a refund or replacement if the product is defective or does not meet its description, and the right to compensation for damages.

With the rise in competition and the demand for goods, consumers sometimes face challenges, such as receiving defective products or unsatisfactory services. When disputes arise, the Consumer Protection Act provides a legal framework for consumers to seek redress through consumer redressal agencies established by central and state governments.

At Astrea Legal, we are helping both consumers and service providers navigate the complexities of consumer law.

guidance on:

• Consumer Disputes: Filing and defending consumer complaints.
• Unfair Competition: Addressing disputes related to unfair trade practices.
• Consumer Law Advice: Offering comprehensive advice on consumer rights and legal protections.

We are committed to ensuring that our clients receive fair treatment and compensation, providing strategic legal support for all consumer-related issues.