Consumer Rights

Consumers are defined as individuals who purchase, use, maintain, and dispose of products and services. Consumers are users of the final product. Consumer is the buyers who buy the goods or any product for his own purpose from the seller for the price or it may be in other way. Therefore consumer laws are the laws, which are made for the consumer and there benefit

Consumer protection act 1986 helps consumer to protect their rights. Such disputes can be solved with the help of the legal expertise.  It is very important for the consumer to know their rights. We make our client aware of their rights such rights as: However sometimes consumer may get cheated by the salesman, shopkeeper that results in to disputes, such disputes termed as consumer disputes.

1. Right to inspect the goods before buying it.
2. Right to get all the detailed information regarding to goods
3. Right to get refund if goods are not according to the description
4. Right to replacement if goods are faulty one
5. Right to get compensation.

Due to more demand of the goods and tough competitions   in the market. Sometimes Consumer may not get the goods of their choice or goods are of faulty one under such situation disputes takes place. Astrea Being an advisory firm gives various advices on the consumer law and rights to the clients that how consumer can get benefit by exercising their rights. Any complaint related to disputes can be file under consumer Redressal agencies which is established by the central and state government.

Our lawyer with skillful knowledge and experience in the area of consumer law gives guidelines for filing and defending complaint and provides the maximum benefit to the costumer and service provider.