
Consumers are defined as an individual who purchase, use, maintain, and dispose of products and services. Consumers are users of the product. Consumer is the buyer who buys the goods or any product for his own purpose from the seller for the price or it may be in other way. Consumer laws are the laws are enacted to protect the right of the consumer and imposed preventative measures upon manufacturer and service provider.
Consumer cheated by the salesman, shopkeeper or service provider. Which results in to disputes, such disputes termed as consumer disputes? Therefore government has passed consumer protection act 1986.which helps consumer to protect their rights. Such disputes can be solved with the help of the legal expertise. It is very important for the consumer and service provider to know their rights and obligation. We make our client aware of their rights such rights as:
1. Right to inspect the goods before buying it.
2. Right to get all the detailed information regarding to goods
3. Right to get refund if goods are not according to the description
4. Right to replacement if goods are faulty one
5. Right to get compensation
Our lawyer with skillful knowledge and experience in the area of consumer law gives guidelines for filing the complaint and provides the maximum benefit to the costumer as well as service provider.